Express Mortgage Services Ltd and its financial business partners work hard to protect you, and last year alone, the UK’s banks and financial service providers stopped 70% of attempted fraud from actually happening.

take_five_banner_mpu_1Unfortunately though, the 30% that did happen cost the nation a staggering £755 million.

To try and bring this figure down, a new national campaign – led by Financial Fraud Action UK (FFA UK) – is urging everyone to do one very simple thing: think before you act. Because deep down, most people already know the basic rules on how to beat financial fraud, it’s just that in the heat of the moment, when you receive a call, text or email asking you request to hand over (or do anything else something with) personal financial information, it’s easy to panic and forget them.

After all, trusting people’s word is something everyone tends to do instinctively so if someone says they’re from your bank or from the police, why wouldn’t you believe them?

Before you take their word for it though, Take Five. Stop, take a step back, think if what you’re being told really makes sense – and always remember that banks or some other trusted organisation will never:

  1. Phone and ask you for your PIN or full banking password, even by tapping them into your phone keypad.
  2.  Ask you to withdraw money to hand over to them for safe-keeping.
  3.  Ask you to transfer money to a new or other account for fraud reasons, even if they say it is in your name.
  4.  Send someone to your home to collect cash, PIN, cards or cheque books if you are a victim of fraud.
  5.  Ask you to purchase goods using your card and then hand them over for safe-keeping.

For more information on financial fraud and tips on how remembering to Take Five can help prevent it, visit their website.

If you think there has been fraud on your card or bank account – or if you suspect anyone has attempted to compromise your financial details – report it immediately to your bank or other financial services provider and then contact Action Fraud on 0300 123 2040 or at